Never sent to me
Your files, file names, and how you use Crusade. Your parts stay on your computer (or in your own vault, if you use one), and Crusade sends no usage data or crash reports.
Payments
Lemon Squeezy sells Crusade as merchant of record: it handles payment, tax, invoices and refunds under its own privacy policy, with Stripe and PayPal for the payment itself. Its checkout asks only what it needs to charge you and work out the tax, with no marketing sign-up.
Who sees what
I (Kyle Chandler, who makes Crusade) can see, in Lemon Squeezy's dashboard, for each purchase: your name and email; where you bought from (city, region and country); the order (product, price, tax, date, and whether it was refunded); a tax ID, if you gave one; and the license key with its log of activated and released computers. I never see your card number. I use this only to handle orders, refunds and support, Lemon Squeezy uses it to charge you and pay the tax, and I don't copy it anywhere else, sell it or share it.
Hosting
Cloudflare hosts this website and its license and review functions. Like any web host, it handles each visitor's internet address to deliver the page and to block attacks, under its own privacy policy. The site doesn't store those addresses, and its functions keep no logs (starting the free trial adds one to that day's count and keeps the computer's scrambled trial code: see Free trial). When Cloudflare blocks a request as an attack, its security log can show me that request's address; I don't copy or use it. If a page fails to load, your browser may also send Cloudflare a short error report (the page address and the kind of failure), which helps keep the site reachable; I don't see those reports.
Cloudflare also runs a small, invisible security check on each page, to tell people from automated bots. Your
browser runs it and sends the result to Cloudflare, which stores it in one cookie, cf_clearance, for
crusadecad.com only. It records only that your browser passed the check, and blocks no one by itself; Cloudflare
counts it as strictly necessary, and it can't be turned off on this site's plan. I can't see it, and I keep nothing
from it.
"Did this help?" votes
When you click thumbs up or down on a Support or FAQ answer, the vote is sent to crusadecad.com: just which answer and up or down, added to that answer's count for the day. Nothing about you goes with it. Separately, your browser keeps a small note (local storage) of the answers you've already voted on, so the page doesn't ask you again; that note stays on your device and isn't sent anywhere.
Support email
support@crusadecad.com is hosted by Proton Mail (Proton AG, Switzerland). If you write, your email is used only to answer you, and I delete support conversations 2 years after the last message at the latest.
Your choices and rights
You can ask me what I have about you, and to correct or delete it, by writing to support@crusadecad.com. Deleting your order details also means asking Lemon Squeezy, which keeps its own records (for tax law, among other things) under its policy; I'll pass your request on. A license whose order is deleted stops working. I can't tell which trial code is yours without your computer: to have it deleted, send me the code Crusade shows in License ▸ Free Trial Code… (this computer can then start another trial).
I don't sell or share your personal information, for advertising or anything else. There's no tracking on this site, so a Do Not Track or Global Privacy Control signal has nothing to switch off: you're already opted out.
Children
Crusade and this website aren't aimed at children under 13 (under 16 in the EU and UK), and I don't knowingly collect anything from them. If you think a child has sent me something, write and I'll delete it.
Visitors in the EU and UK
The controller is Kyle Chandler, Simi Valley, California, United States (support@crusadecad.com). What I handle, and why: your order and license (to provide what you bought: a contract); site security and support email (legitimate interests: keeping the site working and answering you); a free trial's scrambled computer code (legitimate interests: one free trial per computer); a reply email on an idea (your consent, which you can withdraw by asking). Lemon Squeezy is the merchant of record and controls its own checkout data. How long things are kept is said above. You have the right to see, correct, delete, restrict or object to the use of your data, to take a copy of it, and to complain to your data protection authority. Your data is handled in the United States (Lemon Squeezy, Cloudflare) and Switzerland (Proton Mail), under those companies' safeguards for international transfers.
California
Crusade is sold by Kyle Chandler, Simi Valley, California (support@crusadecad.com), at the prices on the Pricing page. Under California Civil Code §1789.3, California residents can reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
Changes
If what Crusade or this site sends or keeps changes, this page changes first, with a new date at the top. A change that keeps more about you comes with the version of Crusade that needs it, and its What's New says so.